We work with you and your people to improve operating profitability in your business by developing strategies and operational practices that lead to better and smarter work practices and improvements in productivity. The outcome is increased profitability.
Improve professional services profitability
Improving profitability is all about working better and smarter. It’s about increasing productivity and output through services that have a clear value proposition and through improved service delivery practices. The improvement in how your organisation works and delivers its services results in profitability improvement.
Professional services businesses face significant pressure on their profitability. Salaries continue to rise while fee rate pressures are a given in today’s market. The profit drivers in a services business are unique and complex. Most of these are known to experienced executives and certain key drivers, such as utilisation, are generally monitored and managed. Very few organisations however actively use the profit drivers to explicitly identify and address performance improvement initiatives.Read More
Professional services practices and management
Practice management is the theory and practice of running a successful professional services business. It covers the operational and work practices as well the characteristics for success.
Effective and efficient professional services practices are essential for ensuring that clients’ expectations are met at a market value and price and your services are delivered productively to a required standard. Good work practices are essential for a profitable business.Read More
An excellent strategy is of no value if it isn’t implemented effectively. Translating strategy into successful business results requires effective execution. The way you plan and execute the implementation of your strategies and develop the annual operational budgets ultimately become your de facto strategy. Do this badly or incorrectly and you won’t achieve your strategic objectives.
Finding ways to improve execution and translating strategies into the expected results is a key challenge and important task for all leaders. In many instances, the strategies businesses have in place do not achieve the required change. This can almost always be traced back to ineffective or non-existent operating business plans.Read More
Business performance management and reporting
Many businesses inadequately measure and report their business performance across the key business profit drivers.
Most financial measures used by organisations, measure and report the outcomes. These measures tell you whether your performance is good or bad, but don’t tell you the causes of your good or bad performance. Reporting and managing the underlying profit drivers tell you why your performance is good or bad and give you the measures that can be acted on to drive improvement in work practices and increase the profitability.
Do you as a business leader know exactly which of the core profit drivers are delivering your financial performance outcome?Read More
Business health assessments
How do you perform against the best practice professional services criteria? Are your professional services practices effective and efficient?
Benchmarking of your practices and business and financial performance provides a clear health assessment of your business.
We perform business health assessments of your financial performance, profit drivers and professional services practices. These assessment findings are benchmarked to identify the business health of your firm and identify improvement opportunities.Read More